Introduction

At Alvis Hub, we strive to ensure customer satisfaction with every purchase. However, we understand that there may be instances where you need to return or refund a product or service. This policy outlines our procedures and guidelines to facilitate smooth and hassle-free returns and refunds.

Eligibility

• To be eligible for a return or refund, the item must be unused, in the same condition as received, and in its original packaging.
• Certain products or services may have specific eligibility criteria outlined at the time of purchase.

Returns Process Initiation

• To initiate a return or refund, contact our customer support team within [number of days] days from the date of purchase.
• Provide relevant details such as order number, reason for return, and any supporting documentation.

Evaluation

• Upon receiving your request, our team will evaluate the eligibility of the return or refund based on the provided information.
• We may require additional details or clarification to process your request effectively.

Approval

• If your return or refund request is approved, we will provide you with instructions on how to proceed further.
• In some cases, a restocking fee or processing fee may apply, which will be communicated to you beforehand.

Refund Process  Payment Method

• Refunds will be processed using the original method of payment unless otherwise specified.
• Please allow [number of days] days for the refund to reflect in your account, depending on your payment provider.

Deductions

• Refunds may be subject to deductions for any applicable fees, taxes, or restocking charges as per our policies.

Exclusions

• Certain products or services may be non-refundable or non-returnable, such as digital downloads, personalized items, or services completed as per the agreed terms.

Contact Us

• For any inquiries or assistance regarding our refund and return policy, feel free to contact our customer support team. We’re here to help!

Policy Updates

• Alvis Hub reserves the right to update or modify this refund and return policy at any time without prior notice. Please review this policy periodically for any changes